![]() ![]() Once we have a clear understanding of the issue, we can provide suggestions to help you resolve the issue. Also, remember to include any error messages you experience (screenshots are very helpful) as well as what you were doing before the issue occurred. Instructions on how to create these can be found here. If none of these suggestions have helped to resolve the technical issue you are experiencing, please feel welcome to submit a ticket to our support staff with the following files so we can check out your hardware, software, and network information. If you are using Razer Synapse and Razer products, please make sure that your Razer Synapse software or drivers are up to date with the latest stable version. There is also no workaround that can help resolve the crashes or the frequent boot loop temporarily. Click here for assistance with validating the game files. Unfortunately, the Razer Synapse team has not acknowledged the crashing issues with the software but we hope they come up with a fix soon. If you are experiencing crashing and performance issues, the computer may have one or more corrupted or outdated game files that is conflicting with the game. Running the game or LaunchPad in Administrator Mode in Windows can help address errors as well. You can download C++ here.Īlways ensure that your computer has all of the latest recommended Windows updates. If you are receiving a "Runtime or C++" error message, then you need to update the Microsoft C++ libraries used by the LaunchPad. We would suggest closing other programs or running a clean boot on the computer to stop any conflicting programs. ![]() There also may exist unknown conflicts with programs. ![]() If the computer is running multiple programs at the same time takes up a lot of resources and can cause issues with game performance and possibly make the game crash or freeze. If the computer does not have more than 1 GB of available memory (RAM) before the game is launched, the game may experience crashing issues due to low memory. If you know the video device installed on the computer, you can find the associated driver from the AMD or Nvidia web sites. It will be useful to make sure the computer has the latest stable video card driver to help prevent many crashing and freezing issues. We simply recommend making sure the dedicated video card meets or exceeds the minimum requirements. Often times it can be the video card is preventing successful play of the game and Tom's Hardware published a side-by-side comparison for video cards that often help our players choose what would be best for their situation. The only way to resolve this would be to upgrade the computer hardware to meet or exceed the specifications. If the computer does not meet the listed specifications, you may experience crashing or freezing issues. How to Fix Razer Synapse Not Working/Installing/Opening on Windows 10/8/7 101 Fixes All Issues Saad Zaeem Technology 6.52K subscribers Subscribe 964 112K views 2 years ago In This Video I. Please check to make sure that the computer hardware meets the minimum specifications of the game you would like to play. Below is a list of the most common causes and some suggestions to help resolve the issue. 1 year ago 39 replies 36 views Userlevel 7 dekades Community Cowboy 253 replies System admin or firewall restrictions, corrupted or missing files or a log-in issue can cause the Razer Synapse to not open. Not sure if it is at all related to the issue but before 1.4+ came out, I was having other issues with Terraria crashing on startup that I was unable to resolve, but I can at least play the game now.Crashing and Freezing issues can arise for a variety of system related reasons. I attempted to insert them manually, but that just causes crashes without errors. =I did attempt to disable the peripheral support but my config file doesnt include the variables you mentioned and deleting it to get a new one doesn't change this. Shutting down Corsair SDK.Įxception: : Thread was being aborted.Īt () Verifying files via steam then restarting my PC and immediately launching the game seems to work until the next time I want to play restart my computer, giving me a log that looks as follows: Revert the color profile to system default by pressing the Windows key > Color Management > Advanced. ![]() Razer Chroma not supported: : Unable to initialize Razer Synapse: 1062 I have no clue why this is happening if I can get some help on itĮxception: : Unable to initialize Razer Synapse: 1062Īt .RazerDeviceGroup.Initialize() Logitech RGB not supported: : LogitechGSDK failed to initialize. Exception: : Corsair initialization failed with: CE_ServerNotFoundĪt .CorsairDeviceGroup.Initialize()Ĭorsair RGB not supported: : Corsair initialization failed with: CE_ServerNotFoundĮxception: : LogitechGSDK failed to initialize.Īt .LogitechDeviceGroup.Initialize() ![]()
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